As you travel through the mountains and lakes, Dongkang people are always with you.

At a time when the "Double 11" festival season was big, all businesses were trying hard to snatch business opportunities and preparing for stocking. From the perspective of the transportation industry, the increase in the number of orders will inevitably lead to a surge in the volume of cargo traffic, and “race against time” is definitely a true portrayal of truck drivers during the double 11th period.

Emergence of danger, four hundred plus emergency rescue

On October 8, 2017, Zhang Xuezhu, Service Manager of the Guangxi Business Department, learned from a visit to a dealer in Nanning, that a Dongfeng commercial vehicle ISLe 340 that had crossed the road was trapped in the Shanglin Expressway 200 kilometers away and was trapped for 3 days. Failure points have not been resolved so far.

Dongfeng Cummins L340 20

The situation was in critical condition. The Commerce Department immediately rushed out and took a taxi. With professional technology, after arriving at the location, it was confirmed in less than half an hour that it was due to a fault in the vehicle line. The one-time start-up of the repaired test was in normal operation. The customer repeatedly thanked and the Commerce Department continued to say: It should be, and it should be responsible. .

It is already 6pm.

"Request for support!" Thanks for a call hang-up

Saying goodbye to the users immediately picking up the good things, the Commerce Department has again and again rushed to more than 200 kilometers outside the daily express delivery station. In the process of dealing with a failure, suddenly received a phone call from the service provider: "Request support!"

Dongfeng Cummins C245 20

An ISDe 245 express vehicle could not afford to add oil and could not run normally. There were transportation tasks in the early morning and the service provider was processing it.

After nearly 3 hours journey to the scene of the faulty vehicle, after monitoring, analysis, detection and verification, the barrier was removed at 11 o'clock. In addition to the user thanks, but also proud to say that the vehicle has run more than one million kilometers, it has never been overhauled, since the engine sound is so small so nice, transfer, buy a car only choose Kang machine.

Seeing the user's satisfied expressions one by one, we have worked hard.

As you walk through the mountains and lakes, Dongkang people are always by your side, like family members, on call.

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